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The app.On the new device, install Avast Cleanup Premium from Google Play Store.Activate your subscription on the new device.Your Avast Cleanup Premium subscription is now active on the new device.Restore your subscriptionThese steps only apply if you purchased your Avast subscription via Google Play Store.Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase Avast Cleanup Premium. For instructions on how to verify this, refer to the following Google Play Help article: Google Play Help ▸ How to add & use accounts in the Google Play Store on your device Install Avast Cleanup Premium from Google Play Store.Open Avast Cleanup Premium and tap Upgrade. Tap ⋮ Options (three dots) ▸ Already purchased? ▸ Restore from Google Play. The app automatically retrieves and activates your Avast Cleanup Premium subscription from Google Play Store.Transfer your subscriptionThese steps only apply if you purchased your Avast subscription via official Avast website. If you have purchased a subscription via Google Play follow the steps to restore your subscription.Open Avast SecureLine VPN and tap Settings (the gear icon) ▸ Subscription. Write down your activation code. Tap Remove device from my subscription, then tap Yes, remove to confirm. Uninstall Avast SecureLine VPN from the original device.On the new device, install Avast SecureLine VPN from Google Play Store.Activate your subscription on the new device.Your Avast SecureLine VPN subscription is now active on the new device.Restore your subscriptionThese steps only apply if you purchased your Avast subscription via Google Play Store.Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase Avast SecureLine VPN. For instructions on how to verify this, refer to the following Google Play Help article: Google Play Help ▸ How to add & use accounts in the Google Play Store on your device Install Avast SecureLine VPN from Google Play Store.Tap ⋮ Options (three dots) ▸ Already purchased? ▸ Restore from Google Play. The app automatically retrieves and activates your Avast SecureLine VPN subscription from Google Play Store.This article explains how to transfer or restore Avast subscriptions on

To use your paid Avast apps until the subscription expires. After this date, you will either lose access to your paid Avast apps, or your Avast apps will switch to the free version.Still need help?If this article did not help you cancel your subscription, try one of the solutions below:Cancel other Avast subscriptions: The steps in this article only apply for subscriptions purchased via Google Play Store. If you purchased your Avast subscription via a different sales channel (such as the official Avast website), refer to the following article: Canceling an Avast subscription via your Avast Account Check Google Account: Ensure you are signed in to Google Play Store with the Google Account that you used to purchase your Avast subscription. For instructions on how to switch between Google Accounts, or add a new Google Account to your device, refer to the following article from Google Play Help: Google Play Help ▸ Add & use accounts on your device The steps to cancel a subscription via the App Store are the same for every Avast app. The instructions below use Avast SecureLine VPN as an example:Ensure you are signed in to the App Store with the Apple ID that you used to purchase your Avast subscription. For more information about managing Apple IDs on your iOS device, refer to the following article from Apple Support: Apple Support ▸ Sign in with your Apple ID On the Home screen of your device, tap the App Store icon to open the store. Tap your profile image in the top-right corner of the screen. Tap Subscriptions (or Manage Subscriptions). Select the Avast subscription that you want to cancel. If you do not see the subscription, refer to the Still need help? section below.Tap Cancel Subscription (or Cancel Free Trial). Tap Confirm to confirm

Hi Avast Community! My name is Jarone Ashkenazi. I just recently downloaded the Avast free version to help with my computer. A friend of mine told me about Avast and I decided to remove Norton since it Avast was highly recommended. So far it is great, but I’m having issues with my computer speed.Even when I’m not running scans, things to appear to be a little slow. My question is- do I need to enable Avast 24/7 or can I only turn it on when I want to perform scans? Thanks in advance for your help!Thanks,Jarone Ashkenazi Welcome to Avast Forum :). You should have used the Norton Removal tool in safe mode. Uninstall Avast via add/remove and after uninstallation it will ask to restart and follow the instructions. After restart download this tool run it and this tool will ask if you want this tool to run your computer in safe mode automatically. Click yes on both and follow the instructions.After that download Norton removal tool via here First off, turn on your computer in safe mode and run this tool and follow the instructions.Once that is done. Install Avast Free (use custom install) so you can choose what features you want to install. Also note that uncheck any additional/optional program that it will offer i.e. google chrome, google drive, and etc. Once installation is done it will do a quick start up scan. Once finished, restart your computer manually. After restart register your copy of avast. Registration is free and you will only have to register once every year.We the users (avast users) are all here to help new users so does Avast team system April 29, 2015, 5:09am 3 Hey Staticguy,Thanks so much for your quick reply. I’ll give those steps a try.Thank you again!Jarone Ashkenazi Your

Message containing the keyword SAIR to the relevant number below: Avast Premium Security: 3274Avast Cleanup Premium: 3297 Contact Avast Support to request the cancellation using the exact steps in this article.After you cancel an Avast subscription that is billed by Claro Brazil, you can continue to use your Avast products until the end of the current subscription period. After this date, you will lose access to the paid products and features.What if I change my mind after cancelling a subscription?After you cancel an Avast subscription that is billed by Claro Brazil, you can continue to use your Avast products until the end of the current subscription period. After this date, you will lose access to the paid products and features.If you want access to the paid products and features after this date, you can reactivate the subscription. Follow the relevant step below according to your subscription type:Avast Premium Security (1 device): send AVASTPS1 to 3274.Avast Premium Security (3 devices): send AVASTPS3 to 3274.Avast Premium Security (10 devices): send AVASTPS10 to 3274.Avast Cleanup Premium (1 device): send AVASTC1 to 3297.Avast Cleanup Premium (3 devices): send AVASTC3 to 3297.Avast Cleanup Premium (10 devices): send AVASTC10 to 3297.For additional help with reactivating your subscription, send the keyword AJUDA to the relevant number below:Avast Premium Security: 3274Avast Cleanup Premium: 3297SupportWhat if I experience technical issues with an Avast product?If you experience technical issues using an Avast product, you can contact Avast Support for further assistance. Follow the exact steps below:Click the link below to open the Avast technical support form: Request help from Avast Select your device and product, then click Next.Under Contact us, select your preferred contact option (Chat or Email).Complete the required details to help us identify your purchase, and provide a brief description of your issue. In the Order ID box, enter your email address. Click Start chat or Submit request.If you select Chat as your contact option, the chat starts immediately. If you select Email, a member of our team will review your request and contact you via the email address that you provided.What if I have a billing issue or query?To resolve a billing issue or query, you need to contact Claro Brazil directly. Call 1052 from a mobile device with a Claro Brazil subscription.Terms and Conditions | General Privacy Policy | Cookies PolicyGeneralWhich Avast products are available via Orange?The following Avast subscriptions are currently available via Orange:Avast Premium Security (Multi-Device)This subscription is valid on 10 devices simultaneously and includes the following products:Avast Premium Security for WindowsAvast Premium Security for MacAvast Mobile Security Premium for AndroidAvast Mobile Security Premium for iOSHow can I install and activate my Avast products?To learn how to install your Avast products, refer to the

This article explains how to transfer your Avast subscription from one Android device to another and how to restore a subscription purchased via Google Play Store.Transfer your subscriptionThese steps only apply if you purchased your Avast subscription via official Avast website. If you have purchased a subscription via Google Play follow the steps to restore your subscription.Open Avast Mobile Security and tap Account. Ensure you are signed out of your Avast account. If you are signed in, tap the Sign out icon on the right-hand side of your Avast account credentials, then tap Yes, disconnect.Write down your activation code. Select your subscription, then tap Remove subscription ▸ Remove to confirm. Optionally uninstall Avast Mobile Security Premium from the original device. Alternatively you can continue using the free version of the app.On the new device, install Avast Mobile Security from Google Play Store.Activate your subscription on the new device.Your Avast Mobile Security subscription is now active on the new device.Restore your subscriptionThese steps only apply if you purchased your Avast subscription via Google Play Store.Ensure you are signed in to Google Play Store with the same Google Account that you used to purchase Avast Mobile Security Premium. For instructions on how to verify this, refer to the following Google Play Help article: Google Play Help ▸ How to add & use accounts in the Google Play Store on your device Install Avast Mobile Security Premium from Google Play Store.Open Avast Mobile Security Premium and tap Upgrade. Tap ⋮ Options (three dots) ▸ Already purchased? ▸ Restore from Google Play. The app automatically retrieves and activates your Avast Mobile Security Premium subscription from Google Play Store.Transfer your subscriptionThese steps only apply if you purchased your Avast subscription via official Avast website. If you have purchased a subscription via Google Play follow the steps to restore your subscription.Open Avast Cleanup Premium and tap ☰ Menu (three lines) ▸ My subscription. Write down your Activation Code. Tap ⋮ More options ▸ Remove ▸ Unlink to confirm. Optionally uninstall Avast Cleanup Premium from the original device. Alternatively you can continue using the free version of

The cancellation. Your subscription is now canceled. You receive confirmation of the cancellation by email.If you have multiple Avast subscriptions, you need to repeat the steps above for each subscription that you want to cancel.When your subscription is canceled, you can continue to use your paid Avast apps until the subscription expires. After this date, you will either lose access to your paid Avast apps, or your Avast apps will switch to the free version.Still need help?If this article did not help you to cancel your subscription, try one of the solutions below:Cancel other Avast subscriptions: The steps in this article only apply for subscriptions purchased via the App Store. If you purchased your Avast subscription via a different sales channel (such as the official Avast website), refer to the following article: Canceling an Avast subscription via your Avast Account Check Apple ID: Ensure you are signed in to the App Store with the Apple ID that you used to purchase your Avast subscription. For more information about managing Apple IDs on your iOS device, refer to the following article from Apple Support: Apple Support ▸ Sign in with your Apple ID If you are still unable to cancel the subscription via the App Store, refer to the following article from Apple Support for further advice:Apple Support ▸ If the subscription that you want to cancel is not listedMore informationFor more information about canceling an Avast subscription, refer to the following article:Canceling an Avast subscription - Frequently Asked QuestionsAll paid Avast consumer products for Android and iOSGoogle Android 5.0 (Lollipop, API 21) or later Apple iOS 11.0 or later Updated on: 02/06/2022